Product Quality Assurance
Manage all the activities necessary to carry out quality checks of goods during their receiving, production and shipment in Microsoft Dynamics 365 Business Central.
Do you want to carry out quality inspection of raw materials, semi-finished and finished products? Do you need to manage inspection devices? Do you want to draw up inspection plans, to carry out inspection orders and record the results.? Do you need to evaluate your vendors?
AI features
Claim Agent automates the management of customer complaints and non-conformities by monitoring incoming emails, gathering relevant information, and initiating the appropriate quality processes directly within the ERP system.
The agent can identify the customer, understand the nature of the claim, support replacement or refund scenarios, and facilitate communication throughout the resolution process.
Key Benefits
- Automates the intake and processing of customer complaints.
- Reduces manual effort in quality and customer service workflows.
- Accelerates issue resolution and customer response times.
- Ensures consistency and traceability across claim management processes.
- Allows quality teams to focus on corrective actions rather than administrative tasks.
By transforming unstructured customer communications into structured quality processes, Claim Agent helps organizations improve efficiency, responsiveness, and customer satisfaction.
Features
Thanks to the Product Quality Assurance app it is possible to carry out quality checks of goods during their receiving, production and shipment...
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Set the Inspection Matrix Setup with all the desired options
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Create inspection plans with the specifics about parameters to be used during tests and set the expected results
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Choose the inspection device to use for the checks
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Choose the test type and the sample size
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Let the system create inspection Orders and Non-Compliance
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Make the vendor rating considering scores and codes set
Guided Tour
Prices are per customer and for 12 months
Pricing Options
The features of the Product Quality Assurance app require a subscription. The subscription can be activated from Subscription control panel or directly from the notification messages that the system proposes, by clicking on the link that allows you to start the subscription wizard.
Try now Product Quality Assurance, app to manage all the activities necessary to carry out quality checks of goods during their receiving, production and shipment in Dynamics 365 Business Central